"We've created a "Service Culture", giving our clients what they deserve and more with every phone call, email inquiry and order we receive and process." ~ Kelly
"Strive to deliver others something of greater value than what they paid you for" ~ Walace Wattles
Everyone's time is important and we value everyone who contacts us whether they are a client or not.
We're comitted to treating people the way we want to be treated, with respect and with a positive, happy attitude, and truth in all we say and do. Our goal is to always leave everyone better than when we found them!
Friends, please feel free to telephone us 7 days a week, evenings, holidays and weekends. If I'm not personally available, my Client Services Angel, Katie, should be able to assist you. If you get my greeting, just leave a message and you'll get a call back, usually same day.
“We tend to forget that happiness doesn't come as a result of getting something we don't have, but rather of recognizing and appreciating what we do have.” - Frederick Keonig
Kelly's Cell: (951) 317-0125 (PST)
Email me: Kelly@CelebrityLipstick.com
Mailing Address: Sapphire Point, Inc.
DBA Celebrity Lipstick and The Makeup Bar
24195 Juanita Drive, Canyon Lake CA 92587
Studio is located inside the famous Rylin Ashlee Salon
Wine Country's Bridal Headquarters for Hair & Makeup
SeneGence and LipSense Sales - HD Pro Makeup and Airbrush
28459 Front Street, Upstairs in Suite 235
Old Town Temecula, California 92590
Beauty Reviews: Yes! We are open to Beauty Reviews at this time. If you are a professional MUA and/or professional beauty blogger and would like to be considered for a review of LipSense and/or SeneGence color cosmetics, skin and/or body care, please contact Kelly directly for an interview and coordination. We support up-and-coming newbies, however, are conducting a business and must consider a mutually beneficial relationship. If you are not a professional with a solid following or the potential for a large following, we may not be able to work with you at this time but we are certainly open to discussion. We encourage you to apply with a link so that we can take a look at what you're doing and where you're headed. If mutually agreed to, we'll send you product with instructions along with an agreement. Thanks for your time and no matter what, never give up your dreams!
We ship to all 50 States, Canada, Australia, Indonesia, the UK and beyond , First Class US Postal Service every day the post office is open for business. Most items shipped with three business days as long as product is in stock and payment is secured.
Note that when we offer Free Shipping or $1.99 shipping and handling, we will only ship once per week, usually Fridays (that's how we can ship to you for free or so inexpensively - we save on gas!)
Paypal Secure Merchant Pro is our preferred payment method for any transaction outside of the USA. Within the USA, we use Paypal Secure Merchant Pro and SquareUp.
"We guarantee all our products 100% for a full year from purchase*. If you are unhappy for any reason (color, performance, anything!) please allow us to make it right with a replacement, a trade or a full refund. No one likes to "get stuck" with products they don't use, including me!" -- Kelly Robertson
Note: *We cannot guarantee all-day stay and moist lips if you are not using one of our superior companion glosses. Products other than our Shea Butter formulation are inferior and may contain wax and/or glycerin or other cheap ingredients that will likely cause dry lips and will actually "fight" your LipSense, a waste of your money. We will email you/contact anyone who orders product without a companion gloss to educate but if the decision is made by the customer that they do not want to purchase a companion gloss or if we don't hear back within 3 days, then we will ship without any guarantees and no returns will be accepted.